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The Edmonton Police Commission is responsible for overseeing the actions of the Edmonton Police Service and monitoring the conduct of police officers. The Commission also plays an important role in overseeing the public complaint process.

Complaints can be made in respect of a policy or service of the Edmonton Police Service or the conduct of a police officer, including the Chief of Police. Complaints about crime can be made directly to the police service through the non-emergency line at 780-423-4567 or in person at the nearest police station. In an emergency situation or to report a crime in progress, dial 911.